FREQUENTLY ASKED QUESTIONS NORTHERNLINE® VINYL FENCING

GENERAL FAQs

What makes NORTHERNLINE® different?

It’s the only vinyl privacy fence made in Canada. Engineered for our climate, it stands up to freezing winters, hot summers, and intense UV exposure.

Yes. Every component is manufactured in Canada, and the vinyl is extruded at a Canadian facility.

This is a lifetime product with minimal upkeep.
Yes. It comes with a 20-year limited warranty.

Coverage against manufacturing defects like rotting, cracking, warping, peeling, blistering, and non-uniform fading. 

Contractors can buy directly from the shop. Homeowners can contact us to be connected with a local installer.

Ships within 48 hours for standard privacy fencing in White, Grey, Tan, and Khaki.
Yes. Free shipping is available across Canada. Ask us for more details.
Yes, contact us for bulk rates.

Yes, a 50% deposit is required at the time of order. Full payment before shipping.

Contractors can send us a drawing or linear footage. We’ll build a cart for review.
Our most popular style is standard privacy, always in stock in 4 colours: White, Grey, Tan, and Khaki. Picket, ranch rail, and lattice top are available by special order.
Yes. Send your request and we’ll do our best to accommodate.

We offer NORTHERNLINE® materials for 8′ high privacy fences.

Standard heights are 4′, 5′, and 6′. Custom heights available by request.

No. It’s built for extreme Canadian cold.

No. Premium UV inhibitors are built into the material to prevent fading and yellowing.

No. It never needs staining or painting.
Just rinse with a hose or wash with soap and water.
Yes. It can be stepped to follow the grade.
Yes. It meets typical privacy fence standards for these properties. Always confirm with local bylaws.

GATES

Do the gates come assembled?
No. Gates are shipped as kits that include:4 – 2×7 rail inserts, 1 – 1×3 cross brace, 2 – 2x7x4’, 7 – 1×6 boards and 14 – plugs.

4′, 5′, and 6′. Custom heights are available by request.

No. Hinges and latches are sold separately.

Yes, up to 8′. For wider openings, we recommend a steel frame with vinyl infill.

Same profile, but reinforced with a metal insert for added strength.

Yes. All required components are included.

INSTALLATION & SPECS

Are the fence panels pre-built or shipped as kits?
Panels are shipped as kits with 2 rails, 15 boards, and 2 U channels.

Available in blank, end, and line post options. Routing templates are provided if you need to customize on-site.

Yes. The parts are designed for consistent sizing and easy assembly.

Yes. Guides and support are available upon request.

Yes. It meets the quality requirements for commercial-grade projects.

Yes. Panels can be trimmed as needed.

Yes, if you have basic construction knowledge. Ask us for install guides.

ORDERING & SHIPPING

Can I pick up my order?

Yes. Please preorder and allow 48 hours for processing.

Yes, we ship Canada-wide.

Note any damage on the carrier’s waybill before signing. Then contact us to begin a claim.

Not at this time.

Yes, according to the carrier’s policy.

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